Gaming on slovip should always be fun — a form of entertainment, not a way to earn money or escape problems. We take responsible gaming seriously, and we have built a full set of tools and resources to help every Filipino player stay in control of their experience.
At slovip, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every Filipino player deserves a safe, fair, and transparent gaming environment. That means giving you the tools to set your own limits, the information to recognise when gaming stops being fun, and the support to get help if you ever need it.
Gambling is a form of entertainment. Like any form of entertainment, it works best when it is enjoyed in moderation, with a clear budget, and with full awareness of the risks involved. slovip is committed to making sure that every session you spend on our platform — whether you are spinning slots, playing bingo, or trying your luck at live casino — is one you can look back on without regret.
Our responsible gaming framework is built around three pillars: Prevention (helping you stay in control before problems arise), Intervention (identifying warning signs early), and Support (connecting you with help when you need it most).
slovip operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Our responsible gaming policies are aligned with PAGCOR's player protection guidelines.
Set daily, weekly, or monthly deposit caps on your slovip account. Once your limit is reached, no further deposits are accepted until the period resets — keeping your spending firmly within your budget.
Set a maximum session duration so the platform automatically reminds you — or logs you out — when you have been playing for your chosen length of time. A simple but powerful way to stay aware of how long you have been gaming.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in, deposit, or place wagers until the period ends.
If you feel you need a longer break, slovip's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. During self-exclusion, you will not receive any marketing communications from slovip.
Enable on-screen reality check notifications that pop up at regular intervals during your session, showing you how long you have been playing and how much you have wagered — so you always have the full picture.
Our 24/7 live chat support team is trained to assist players who may be experiencing gambling-related concerns. Conversations are confidential, non-judgmental, and focused entirely on your wellbeing.
Under Philippine law and PAGCOR regulations, participation in casino-style gambling and online gaming is restricted to individuals who are at least 21 years of age. This is not just a platform rule — it is a legal requirement, and slovip enforces it strictly.
Every new slovip account must pass a mandatory age and identity verification process before any deposit or gameplay is permitted. We use government-issued Philippine ID documents — such as a passport, driver's licence, or UMID card — to confirm that every player meets the 21+ requirement. Accounts where age cannot be verified will be suspended pending document submission.
If you are a parent or guardian and you believe a minor in your household has accessed the slovip platform, please contact our support team immediately via live chat. We will investigate and take appropriate action without delay, including account suspension and refund of any deposits made.
Parental Controls: We strongly recommend that parents and guardians use device-level parental control software to prevent minors from accessing online gaming platforms. slovip supports the use of third-party filtering tools as an additional layer of protection.
Problem gambling can develop gradually. Recognising the early warning signs — in yourself or someone you care about — is the first step toward getting help. If any of the following sound familiar, it may be time to use slovip's responsible gaming tools or seek outside support.
Spending more money on gambling than you originally planned, or chasing losses by placing bigger bets to try to win back what you have lost.
Gambling with money that was set aside for essential expenses — rent, bills, groceries, or family needs.
Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut down or stop.
Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
Using gambling as a way to escape stress, anxiety, depression, or other emotional difficulties.
Neglecting work, school, family responsibilities, or personal relationships because of time spent gambling.
Borrowing money, selling possessions, or taking out loans to fund gambling activity.
The vast majority of slovip players enjoy gaming as a fun, occasional pastime. Here are some practical habits that help keep gaming enjoyable and within healthy boundaries — whether you are playing slots, bingo, or live casino games.
Set a budget before you play. Decide in advance how much you are comfortable spending — and treat it as the cost of entertainment, not an investment. Use slovip's deposit limit tool to enforce your budget automatically.
Set a time limit. Decide how long you will play before you start, and stick to it. Use the session time limit feature on slovip to get an automatic reminder when your time is up.
Never chase losses. If you have reached your budget for the day, stop — even if you feel like your luck is about to turn. Chasing losses is one of the most common paths to problem gambling.
Take regular breaks. Step away from the screen regularly. Go for a walk, have a meal, or spend time with family and friends in Makati, Cebu, Davao, or wherever you are in the Philippines.
Keep gambling in perspective. Gaming is one of many forms of entertainment. Make sure it does not crowd out other activities and relationships that matter to you.
Talk to someone. If you are worried about your gambling, talk to a trusted friend, family member, or contact slovip's support team. You do not have to deal with it alone.
This self-assessment is based on internationally recognised problem gambling screening tools. Answer honestly — your responses are private and are not recorded by slovip. If you answer "yes" to three or more questions, we encourage you to use our responsible gaming tools or seek professional support.
Have you ever spent more money gambling than you intended to when you started your session?
Have you ever gambled with money that was meant for essential expenses like rent, bills, or food?
Have you ever tried to win back money you lost by gambling more — also known as "chasing losses"?
Have you ever felt restless, irritable, or anxious when you tried to cut down or stop gambling?
Have you ever lied to family members or friends about how much time or money you spend gambling?
Have you ever used gambling as a way to escape from stress, anxiety, depression, or personal problems?
Have you ever borrowed money, sold belongings, or taken out a loan specifically to fund gambling?
Has gambling ever caused you to neglect work, school, family responsibilities, or important relationships?
Have you ever felt that you needed to gamble with larger and larger amounts of money to get the same level of excitement?
Have you ever felt guilty, ashamed, or regretful after a gambling session?
3 or more "yes" answers? This may indicate that gambling is having a negative impact on your life. We strongly encourage you to activate slovip's self-exclusion tool and reach out to our support team via live chat. You can also contact the PAGCOR Responsible Gaming Hotline for confidential support.
Every tool listed below is available free of charge to all registered slovip players. Access them anytime through your account settings after completing the slovip login process.
Set a maximum deposit amount per day, week, or month. Limits take effect immediately when reduced, and require a 7-day cooling period when increased — protecting you from impulsive decisions.
Choose how long each gaming session can last. When your limit is reached, you receive a clear on-screen notification and are given the option to end your session or extend it — the choice is always yours.
Set a maximum net loss amount per day, week, or month. Once your loss limit is reached, your account is automatically restricted from further wagering until the period resets.
Enable pop-up notifications at intervals of your choosing (every 30, 60, or 90 minutes) that display your session duration and net wagering activity — keeping you grounded in reality during extended sessions.
Take a short, structured break of 1 day, 7 days, or 30 days. Your account is suspended for the chosen duration — no logins, no deposits, no wagers. Marketing emails are paused automatically.
For players who need a longer break, self-exclusion closes your account for a minimum of 6 months or permanently. During this period, slovip will not accept any re-registration attempts from the same individual.
How to access these tools: Log in to your slovip account, navigate to Account Settings → Responsible Gaming, and select the tool you wish to activate. All tools are free, instant, and do not require contacting support to enable. To request self-exclusion, you may also contact our 24/7 live chat team directly.
Gaming is at its best when it is fun, controlled, and within your means. slovip gives you all the tools you need to keep it that way. 21+ only. Gambling is addictive — know when to stop.